When all is said and done, the COVID-19 pandemic has effectively caused what Time calls, “The world’s largest work-from-home experiment.” While it was a shock to the system initially, many organizations are starting to become more comfortable with the idea of remote work. As a result, the way people are working is starting to change, with some companies deciding to downsize buildings and others even considering expanding remote initiatives after the pandemic is over.
It’s probably safe to stay that these last few months have changed the way business owners view remote work in general. While embracing this new, altered business world could prove to be beneficial for many businesses, it’s important not to forget about IT support. When your employees run into issues, they’re going to need the help of an experienced technician. Having the ability to provide support for remote workers is what allows remote work to be successful.
Here are a few things you’ll need to ensure your employees can do their jobs without interruption: