Over the years, outsourced IT has grown in popularity in the business world at a rapid rate. Why is this happening? The rise of managed services can be attributed to the long list of benefits outsourcing offers. Most notably, this service is able to enhance productivity and shore up any skill gaps within an organization’s internal IT department.
However, leaving your IT in the hands of remote IT tech support is a big decision. It requires a business to invest in a third-party vendor and form a good relationship with that vendor. Since this is the case, it’s important that, as a business owner, you ask yourself, “Is my business ready for a remote monitoring and management solution?” This blog will focus on the telltale signs that will tell you if outsourcing is right for your company.
Before getting into the signs you should be aware of, you’ll need to know what managed service provider (MSP) remote monitoring and management is. This type of support is a selection of professional IT services a vendor provides to maintain the functionality of your IT ecosystem. The provider can either take on full responsibility for the management of your infrastructure or you can choose to use management and monitoring services on an on-demand basis.
The benefits of this kind of service can’t be ignored, but is it the right solution for your business? While outsourced IT services can be tailored to the needs of your company, there are also warning signs you can look for.
One of the first and most important signs to look out for is the status of your employees. Are they overwhelmed by an ever-growing list of IT-related tasks and projects? Rather than watch them struggle to keep up, you can supplement your team with an MSP. The MSP will act as an extension of your team, allowing you to delegate tasks and projects more evenly.
Your IT staff is capable, but it’s not uncommon for even IT professionals to lack knowledge in certain areas. In this situation, you’ll need access to an IT expert who possesses a broad range of skills that will allow them to resolve your issue. With outsourced IT, you’ll have access to an entire team of experts who have high-level IT knowledge.
The truth is, hiring even one employee for your IT department can be expensive. On average, an IT analyst makes a salary of over $63,000 according to PayScale. And don’t forget about the benefits that employees will receive! For many smaller businesses, it can be difficult to afford IT personnel, let alone an entire team. If this includes your business, outsourcing would be a good solution to keep costs down.
There will come a time during the lifecycle of your technology when your infrastructure will become outdated. When that time comes, you’ll need to make decisions that will have a big impact on your network. If you don’t know what technology your business needs, you’ll need the help of an MSP. As your partner, they’ll be able to find the right technology for your business and implement it to improve your network.
As a business owner, the last thing you want is for your network to go down. Downtime can be costly for any business. Monitoring services, offered by an MSP, can catch issues before they become problems that keep you and your employees from working.
The technicians at Stability Networks are highly trained and knowledgeable professionals who are at the forefront of the IT industry. When you choose us as your outsourced IT provider, you’ll gain access to these experts who will provide solutions that range from remote device management to help desk support. Let us help you realize the potential of your IT environment.
To learn more about remote management and monitoring or our other services, contact us today.