Pros: Technology is expensive and not all businesses have the funds to pay the monthly fees for a fully managed service. When it comes to short-term financing, break-fix models are most ideal for small and medium-size businesses with lower budgets. You’ll also have complete control over your entire infrastructure with this type of tech support. It ensures no one else can tamper with your systems.
Cons: It’s impossible to budget for unforeseen issues, so working with an MSP for those break-fixes might not be your best option if you’re trying to layout a long-term financial plan. A break-fix model doesn’t take preventive measures to avoid future problems, so it exposes you to surprise costs. Aside from that, break-fixes are proven to inhibit productivity. Repairs can be distracting and get in the way of people doing their jobs. When you’re running a business, any downtime is detrimental, so you might as well do your own due diligence to ensure your operation is running like a well-oiled machine.