Your IT environment isn’t ever going to be exactly like someone else’s, so why should your Managed Service Provider (MSP) deliver you the exact same results? Finding the right MSP for your company might seem like a tall order but finding the right one can lead to improved service, cost-effective solutions, and optimal productivity. The only trick is: how do you know which MSP is right for you? There are myriad factors that go into whether or not it’s a good fit. We’ve outlined some of the most critical aspects that make a vendor right for you, and what you should be looking for when trying to find that perfect MSP for your unique company. Here are some helpful questions that you need to be asking to find that ideal-fitting candidate.
What are your long-term plans?
The technology you work with on a day in and day out basis shouldn’t be a short-term fix. The hardware equipment and software applications you utilize need to align with your long-term strategy, whether that means you’re planning on growing your company, moving to a new location, or offering your customers a new service. Choosing an MSP that delivers scalable, reliable support is imperative for keeping you on track for achieving your goals.
What can you afford?
It almost seems like it should go without saying, but choosing an IT provider that can deliver the service you need for a price you can afford is crucial for keeping operation costs low. Sometimes that means you need to gradually implement a certain software application, or make sure that you frequently test your cybersecurity so that you avoid heavy maintenance costs. Working with outdated equipment can also be costly for your IT environment; although updating and upgrading to newer hardware and software might seem like the more expensive option, you’re actually saving money in the long-run because you’re avoiding costly repairs.
What does their service look like?
If the MSP you choose doesn’t offer the quality support that you require for optimal productivity, you’re putting your network at a disadvantage. You need to make sure that what they’re offering your company is cohesive with what you need from them. If you have a lot of remotely stationed employees, you’re going to need an accessible platform that everyone can work with without a hitch. If you’ve fallen victim to a phishing attack or cybersecurity breach, then make sure that their network security package is going to bolster your weak spots, rather than leave them untouched. If you’re in a high-risk area for natural disasters, make sure that their disaster recovery and business continuity offering is going to help you get back on your feet more quickly than ever. Find an MSP that’s going to deliver exactly what you’re looking for.
Choosing the right MSP doesn’t have to be a struggle. Stability Networks has been offering IT support for Boise with fantastic results for years, and we’re going to keep on setting the bar for customer service as long as we have clients to provide for. Don’t wait until it’s too late to update your IT—find the perfect MSP for your environment today, with Stability Networks.