There was a time when you had only one choice when it came to your business phone system. You had to depend on landline services that were reliable but limited in what they could do for your operations. As technology advanced, however, more options were made available—landline, mobile, and VoIP, just to name a few.
In today’s business world, you need a phone system that can not only provide excellent performance but can also reduce costs and support these different types of voice calls. That’s where a digital phone hybrid comes into play. By implementing a phone hybrid system, you can help your employees work more efficiently and communicate more clearly.
Before we get into what a phone hybrid system is, it’s important to first explain the systems it’s made out of. There are two main types of phone systems: on-premise and cloud-based.
- An on-premise solution is a traditional internet IP phone system in which the hardware and equipment that support your private phone network exist within your building. This is an option that gives you greater control over customization but comes with the drawback of higher upfront costs.
- Cloud-based phone systems, on the other hand, are owned, operated, and maintained in data centers and controlled by a third-party partner. Unlike with on-premise systems, there are no upfront costs and you’re not responsible for maintaining, upgrading, or repairing the system. With this option, however, you lose control of the ability to tailor your phone to your business needs.
These are both good choices for a business phone solution. But wouldn’t it be great if there were a third option that could take the best qualities of both? Fortunately, there is a third option called a phone hybrid system. This solution not only combines the strengths of on-premise and cloud-based phones into a single central phone system, but it also provides a number of benefits that are ideal for businesses.
One of the most notable benefits of hybrid phone services is reduced operational costs. The upfront expenses for your on-premise solution are lower. In addition, digitizing voice calls and efficiently routing them through the internet can bring down calling costs.
Implementing a phone hybrid system extends returns on existing phone infrastructure investments. This helps to lower the risk when it’s time to transition from an analog telephone line. It also allows you to use traditional phone technologies in parallel with VoIP phone services, preventing any interruption during the transition process.
As a business, you want to have as much control over your operations as possible. In terms of your phone system, this may include having the ability to monitor and control every aspect of your internal communications. With a digital hybrid system, you’ll have the flexibility to customize your equipment to meet the needs of your organization.
By giving your workforce the ability to use hardware in combination with cloud services through a streamlined communication system, you can help your employees save time. In short, you give your staff the tools they need to work more efficiently and effectively.
Maintaining hardware and equipment is time consuming and costly. You don’t want your IT department spending their days keeping your phone system running when they could be focusing on how to help you grow your business. A phone hybrid system can offer the same maintenance, repair, and upgrade services that a cloud-based solution delivers.
“A phone hybrid system not only combines the strengths of on-premise and cloud-based phones into a single central phone system.”
At Stability Networks, we’re experts in providing excellent technology solutions. We work hard to understand the needs of your business and offer you high-quality solutions that will help you achieve your business objectives.
If your current phone system isn’t meeting your expectations, let’s set up a meeting. Our experienced staff would be happy to talk to you about the various services we provide, how to get the most out of your technology, and how our services can be used to optimize your business.