We offer more than your standard service provider.
Fixing things and troubleshooting issues are typical services that everyone should expect from a managed service provider (MSP). Many MSPs will talk about fixing your problems and resolving issues, but we can do more. The technology services that you can expect from Stability Networks will take things to another level. We don’t just want to fix your problems; we leverage your information technology to help push your business into the future and ensure greater success.
Our managed IT solutions and services are designed to help grow your business. With a thorough assessment, we will get to know your business, your needs, and the goals you have for the future. All of this knowledge equips us to make the best, most personalized recommendations for your business. Once we get to know your business, we can do much more than just solve your issues. We will work with you to find ways to use your IT to drive revenue and increase efficiency.
The added value of working with an MSP like Stability Networks is that we offer a healthy balance between cost and superior products. Running any business means weighing your expenses against the value of the services you receive. Stability Networks can be your complete IT department without you having to pay benefits or manage our team. Combine that value with our exceptional service, and you are getting a partner that will change the way you do business for the better.
Stability Networks provides a wide variety of services for our clients. When it comes to managed services, there are two specific packages that we offer.
This is our premium level of care, which is a comprehensive business model that includes everything you will need in IT services. With the complete care package, we will be your enterprise-level IT department. That means you get access to our entire team and all of our collective wealth of knowledge.
Everyone wants their IT to work with no downtime, and we regularly deliver rates of 99.9% uptime for our clients. All of your IT business operations will be monitored and managed by us for a single monthly flat fee. We will not bill you for the time we spend on your services. This provides consistent, predictable operating costs that will not change no matter what happens.
Instead of charging by the hour, we operate at a flat fee with goal-based IT services that are centered around your objectives. We combine our collective expertise with software packages that provide 24-hour support. With Stability Networks, you will get the data backup and disaster recovery precautions you need to protect your business continuity.
We work with you to maintain your security and compliance with applicable industry standards. You will get the best recommendations for your business on how to leverage cloud services, hosting solutions, and data center resources. This package is the best way to get the comprehensive 24-hour support you can count on and that won’t cost you extra.
In terms of line of business applications such as security, servers, connectivity, and critical infrastructures, this package is exactly the same as the complete care package. The primary difference is that we will not include managing desktops and laptops as part of the monthly flat fee. Instead, we offer those services on an hourly basis. The essential care package is best for clients who want to keep costs down or who already have an IT person on staff but still need some extra support.
When it comes to these pay-by-time services such as desktop support, we still cater to your needs by focusing our attention on the details. If you call us for a troubleshooting issue, we bill by the minute, not the hour. There are many providers in the service industry that will charge you for the first full hour no matter how long it took to resolve your issues. Stability Networks will only charge you for the time we spent working with you.
Which Package Is Right For You?
Both the complete care and essential care packages have their own advantages; which one is right for you depends on your situation and what level of care you are looking for. Contact Stability Networks today, and we will discuss your needs and work with you to discover which care package is right for your business.