Our professional solutions commonly include services for businesses that already have an IT department or staff. Just because you have your own IT department doesn’t mean there is no value in working with an outside service provider. There are many situations where you have a single solution or project in mind where it would not be worth investing in training your own staff in a new specialty that has limited use.
In those cases, it makes the most sense to hire a partner that already has the expertise you need and can execute your project quickly and efficiently. Why waste time and resources training your team in a specialty that they will only use once or at most a handful of times?
Projects that could benefit from outside IT assistance include:
In cases where we are supporting an existing IT team with temporary services, we price our services on an hourly basis. We will sell you blocks of hours that guarantee priority-level service and include service level agreements (SLA), so you can feel comfortable knowing that we will follow through on the services we have promised. You will get priority access to our engineers, who will dive directly into your issues and resolve them quickly.